Cumberland Employee Awarded International Technician of Influence (Veteran Division) – February 2023
Cumberland Veteran Technician, Jerry Hughes wins Technician of Influence Award!
Service Manager, Austin Ball says of Jerry,
“Jerry has been with Cumberland International since 2011. He continually develops his skills and grows his career. Jerry obtained his CDL shortly after coming to Cumberland. He has been Diamond Certified since 2013 and holds several Cummins certifications. Jerry is EVT certified and works on local emergency vehicles. He expands his knowledge of new and developing technology, which he then shares with our younger techs.
As one of our Mentors, he is helping establish the next generation of technicians, getting them up to speed regarding today’s ever-changing technology. Jerry has taken our Mentorship Program to heart, and as a personal project, oversees the new technicians in our dealership, providing guidance and assistance as needed. He focuses on making sure the new technicians know the OEM diagnostic and repair procedures. He challenges young technicians to figure out problems on their own, while being available as a resource if they run into issues.
Jerry has taken on the role of Safety Coordinator for our shop. He ensures that we have a clean and safe work environment each day and speaks on safety topics in our weekly shop meeting. While Jerry is busy training new techs and making sure the shop is safe, he somehow finds time to perform repairs. Jerry is usually our highest-producing tech and has one of the highest efficiency levels in the shop — doing so with zero comebacks.
We are lucky to have him on the Cumberland Team!“
