Core Value Recommendation

Submission form for recommendation for Core Value Awards

In the recommendation form, please refer to the 4 Core Values, Honor, Readiness, Victory, and Loyalty.  Be specific and provide examples on why this candidate is your recommendation for the award you are submitting them for.

*Submitting someone for Recommendation does not guarantee their acceptance as a Nominee. Recommendations, Nominees and Winners will be discussed and voted on by managers as we’ve done in the past. 

Honor

We honor customer relationships by providing world-class service. Recognizing and developing relationships with customers. Employee is professional/service minded with the focus on the customer. Respect for the customer is always present.

Readiness

We use all available resources to ensure that we are always ready to address any and all customer concerns or demands. Employee is always thinking ahead and is prepared to take care of the customer, regardless of the circumstances.

Victory

When our customers win, we win. Employee ensures that the customer always leave completely satisfied and understands the importance of repeat business.

Loyalty

We aim to foster customer loyalty by upholding our core values and by keeping our brand promise. Employee demonstrates the first three Core Values at All Times to ensure that every customer has a great experience at Cumberland. This will ensure our brand promise is always there and the customer will think of Cumberland first when their next need arises.