Cumberland Employee Awarded International Technician of Influence (Rookie Division) – July 2022
Cumberland Rookie Technician, Noel James wins Technician of Influence Award!
Service Manager, Jesse Wilson says of Noel, “Noel has been with our dealership for about a year. In the first 90 days, Noel accomplished all online Navistar training to become a Master Certified Technician. Noel has never been in a dealership, only a chassis shop. He always (and I mean ALWAYS) has a smile on his face and lives to do good by people. As a rookie, Noel is the definition of what our future techs need to strive for. Great attitude, overachiever, pride, and puts the customer first. Going the extra mile, Noel comes into work at 5AM and works till the work is done. When it comes to taking care of the customer – this is what Noel does! He’s been over 100% efficient and worked over 200 work hours several months in a row now. This is unheard of for such a new tech. You will never meet a more positive young man. As a leader in the industry, I personally strive to have the same positive attitude that Noel demonstrates every day.”