Advanced Remote Diagnostics

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DATA-DRIVEN INSIGHTS THAT DRIVE PROFITABILITY AND UPTIME

Maximize uptime through intelligent monitoring. Turn raw data into decisive action. My International provides transparent, real-time visibility into your fleet’s health, allowing you to intercept potential issues before they become costly breakdowns.

Each new Class 6-8 vehicle (including IC Bus) comes factory-equipped with a telematics device, My International, and a five-year connected data plan. Have a mixed fleet? You can easily integrate all-makes vehicles via 30+ supported telematics providers to manage your entire operation from a single dashboard. My International Remote Diagnostics features:

  • Fault code and vehicle health reporting: Instant alerts with prioritized severity ratings so you know which trucks need immediate attention.
  • Comprehensive health reports: High-level summaries of vehicle status to help you plan maintenance cycles.
  • Interactive action plans: Step-by-step guides that identify the most likely parts and services needed for fault codes.
  • Dealer parts inventory: Real-time visibility into on-hand parts at nearby dealers to speed up repair times.
  • Integrated GPS mapping: Quickly locate authorized service centers, hotels, and amenities near your vehicle’s location.
  • Fuel analytics: Detailed performance reports for the International® S13® Integrated powertrain and A26 engine.

All-Makes Compatible

Consolidate fleet operations under one roof. My International integrates with 30+ leading telematics providers. You can monitor the health and performance of every vehicle in your fleet, regardless of manufacturer, from a single dashboard.

Fault Code Action Plans

Eliminate the guesswork. Our interactive plans guide service technicians through each step of the repair process, identifying the exact parts needed to get your truck back on the road quickly.

Silver and chrome International HX Dump Truck with new logo badge on front. Dramatic lighting. Truck pulling out of a truck bay in the sun.
African american male at a work bench with two EZ tech laptops open in front of him. A white LT truck with hood open in the background. The technician is reviewing truck health reports.

Vehicle health reports

Get a comprehensive 360-degree view of your fleet. Our reports provide direct links to critical performance and trip data, open campaigns, and active fault codes. The data you need to make informed maintenance decisions at your fingertips.

INSIGHTS ON YOUR TERMS

Access reports and tools through our intuitive My International online portal or mobile app. You can receive customizable reports in your inbox or via API connections that feed data straight into your preferred fleet management platform.

Asian woman sitting at desk with two monitors, reviewing commercial fleet performance analytics using My International.
Three truck drivers converse while standing next to an International LT model truck

Let’s Connect

Contact us today for a demo of My International to see how it can boost your uptime and lower your total cost of ownership.

Support and Assistance

Contact us for help logging in, accessing our connected vehicle solutions, or other troubleshooting assistance.

Female African American factory worker, laughing, leaning against a work bench. Next to and orange International MV.

MY INTERNATIONAL MOBILE APP

Manage your fleet from anywhere. Access real-time vehicle insights, track service status, and request new service events from your mobile device. And we’re just getting started! More enhancements are coming soon.